Delivery Information

Postage and packing

Floats and small items are at a flat rate:

Postage is charged according to the weight and size of the order, there is a minimum charge of £1.50 for postage and packing.  Some items, although they are lightweight (such as sliders and stems) cost at least £3.50 to post and it is difficult to set an amount for these.  One peacock slider costs the same as 8 peacock sliders due to their length.  This sometimes causes the checkout to fail.  If you have any difficulties when ordering please ring 01226 744343 and we can either send you a Paypal invoice for the correct amount or card payment can be taken over the phone on the above number.

We aim to send out orders on the same day if the order is received before 3pm on weekdays or in any case within 3 working days.  A confirmation email will be sent when the items are posted.  If the item is out of stock we will notify you of any delay and give you the option to go ahead or cancel the order.

Delivery policy